Metering
How often is my meter read?
Residential customers and small to medium-sized enterprises, using less than 160MWh per year, usually have a standard meter that is read every three months. Large companies (consuming more than 160MWh annually) often require a "Smart" (or “Interval”) meter that records consumption in 15 or 30 minute intervals, depending on the type of meter. This data is automatically transmitted to the distributor and Powerdirect for billing purposes.
Can I be sure the reading is accurate?
Your bill may be based on an actual or an estimated meter read. In most cases your meter reading will be based on the actual amount of electricity you used. However if your meter cannot be accessed or read, you will receive an estimate based on your historical consumption pattern. Bills based on estimate reads are subsequently adjusted when an actual meter read occurs. You can also monitor your own consumption data and check it against every bill. | 
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