ACT Resolution of customer issues Powerdirect is committed to delivering quality customer service and we will do everything in our power to resolve issues directly with our customers. However if you have a problem that you have not been able to resolve directly with Powerdirect, you may wish to consider contacting the Essential Services Consumer Council (ESCC). Contact details are listed below. Essential Services Consumer Council GPO Box 578 Civic Square 2601 Phone: (02) 6207 7740 Email: escc@act.gov.au
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